Terms & Conditions

Welcome to Monwix. By using our website and purchasing our products, you accept the following terms and conditions.

1. Seller identity

Monwix Inc, headquartered at 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, USA. Email: Support@monwixinc.com.

2. Subject of the contract

These terms govern the sale of the Monwix pain-relief device and its accessories through the website monwixinc.com.

3. Prices and payments

Prices are shown in US Dollars and include applicable taxes. Payment is made at the time of the order through the methods available on our payment processor.

4. Conclusion of the contract

The contract is considered concluded upon order confirmation by email from Monwix Inc.

5. Right of withdrawal

Pursuant to the Italian Consumer Code (Legislative Decree 206/2005), you have the right to withdraw from the contract within 30 days of receiving the product, without needing to provide a reason. See our Shipping & Returns page for details.

6. Warranty

Monwix offers a 2-year legal warranty of conformity on manufacturing defects and an additional commercial warranty. Any defects must be reported to Support@monwixinc.com.

7. Usage warnings

Monwix is a wellness device and is not a substitute for medical advice. Do not use during pregnancy, with a pacemaker, epilepsy or other medical conditions without first consulting a doctor.

8. Limitation of liability

Monwix Inc shall not be liable for indirect damages arising from improper use of the device. Our liability is limited to the price of the product purchased.

9. Intellectual property

All content on the site (text, images, logo, brand) is owned by Monwix Inc and protected by copyright laws.

10. Dispute resolution

For any disputes, the Court of Rome has jurisdiction. Consumers may also turn to the European Commission's ODR platform: ec.europa.eu/consumers/odr.

11. Applicable law

These terms are governed by Italian law.